Invites – Customize your invite. You can send them out as
out at home! You can also visit us at our location to collect
Waivers – Every participant MUST have a waiver filled out by
their parent/legal guardian.
You will not be allowed to jump or play laser tag unless we have a valid waiver on file.
Guest List – Submit your Guest list 5 days before your party
with the first and last name of the jumper and their age.
Our events team will verify the waivers in advance to make your check in process
smoother and reduce wait time.
Confirmation Call – A representative from our Events team will
call you the Monday prior to your party to confirm the final number of guests and food
orders. You may add or reduce guests and add on additional food from our extensive party
Order from our Party Menu – Additional food may be ordered the
Monday before your party. View menu
Check In Process – We ask that you and your guests arrive
15-20 minutes before your party start time for the check-in process.
Payment – The final balance for your party is due upon check
Party Host – Each party will have a designated party host.
Your party host will be available to greet you upon arrival and will be responsible for
taking you through safety procedures and other instructions before you proceed to your
activities. They will also be responsible for serving you the food and drinks when it’s
time to eat.
Cakes – You may bring in your own cakes/cupcakes. We have a
fridge and freezer onsite to store your desserts.
Party Zone – Each party will have a table reserved for a 45
minute duration in our Party Zone during which you can enjoy your pizza and cake. This
space is available only for the length of time allocated for food and cake and not for
the entire duration of your party.
Cancellation – You may cancel or reschedule your party upto 10
days prior to the date of the event in order to receive a full refund on your deposit.
Party’s cancelling within the 10 day time period will have to forfeit their deposit.
Additional Jumpers – We do operate at specific capacities and
cannot guarantee space for additional participants after numbers have been
Late Arrivals – We cannot extend your party or provide you
with additional time at your table due to late arrivals.
No outside food policy – We do not allow you to bring in any
outside food or beverages. Any additional food and beverages such as coffee/tea must be
purchased at our snack counter or restaurant.
Décor – We do not provide you with décor. However you may
bring in your own balloons and personalised tableware. We do not allow confetti,
glitter, piñatas or anything to be hung on the walls.
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